Top FAQ

Timeframes:

• Processing Time 2-4 days

Shipping

• Shipping occurs after the 2-4 Processing Period has finished. 
• US 4-7 Business Days
• Expect DELAYS during Sales Period and/or Holidays
• Tracking Number will be provided when available

Refunds & Returns:

• ALL Sales are FINAL. Hair Extensions cannot be re-sold after being handled and worn by the buyer.
• Returns & Refunds are ONLY available when you receive the wrong item(s).

Lost & Stolen Packages:

• We are NOT RESPONSIBLE for any lost or stolen packages.
• You will NOT receive a refund for lost or stolen packages.
• Your order WILL NOT be replaced due to lost or stolen packages.
• ALL ORDERS WILL RECEIVE TRACKING NUMBER ONCE AVAILABLE.

Order Submission: Wigs Only 

• You MUST complete and submit the Wig Verification